PAYMENT AND SHIPPING
Shipping costs and information:
As standard, the goods can only be shipped to the countries listed below. Depending on the size of your order, shipping will be by Post /DHL. The shipping costs incurred in each case can be found in the table below.
Worldwide shipping: We ship worldwide. The shipping costs incurred in each case can be found in the table below.
I. Shipping within Germany:
We do not charge any shipping costs for shipping within Germany.
II. Shipping outside of Germany:
We deliver to the following countries:
European Union countries:
The shipping costs "DHL PREMIUM" are a flat rate of 15.90 euros per order.
The DHL Paket International with Service Premium is preferred and always transported by the fastest route. Your parcel will always take the next possible flight or truck to the destination and will also be given priority in the destination country.
Outside the European Union:
ZONE 1: Schwitzerland, Norway, Serbia, UK
The shipping costs "POST STANDARD "are a flat rate of 17.90 euros per order.
The shipping costs "DHL " are a flat rate of 29 euros per order.
ZONE 2: Rest of the World
The shipping costs "POST STANDARD "are a flat rate of 17.90 euros per order.
The shipping costs "DHL PREMIUM" are a flat rate of 69 euros per order.
The DHL Paket International with Service Premium is preferred and always transported by the fastest route. Your parcel will always take the next possible flight or truck to the destination and will also be given priority in the destination country.
In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases for which we are not responsible and which you must bear. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find more information, for example, at https://ec.europa.eu/taxation_customs/home_de and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http: // xtares.admin.ch/tares/login/loginFormFiller.do.
Delivery times:
Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 days, in the case of deliveries abroad within 5-30 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction). Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Payment Information:
Accepted payment options:
For deliveries within/outside Germany we offer the following payment options, unless otherwise specified in the respective product description:
- Prepayment by bank transfer
- Payment by PayPal Checkout
- Payment by Mollie
- Payment via myPOS
III. Detailed information on the individual payment options:
1. Payment in advance by bank transfer:
Simply transfer the invoice amount to our bank account within 7 days, stating the intended use. We will inform you of our bank details and the purpose of the transfer separately by e-mail as part of the order processing.
2. Payment via Paypal Checkout:
Payment is made via the service provider Paypal. You have the option of paying with your Paypal account, credit card or direct debit.
Alternatively, you can also use the Paypal option "Pay later" (installment payment).
3. Payment by Mollie:
Payment is made via the service provider Mollie. You have the option of paying with your Mollie account, AppelPay, iDEAL, EPS, KBC/CBC Payment Button as well as immediate transfer.
4. Payment via myPOS:
Payment is made via the service provider myPOS. You have the option of paying on site with your EC or credit card.
If you have any questions, you can find our contact details in our legal notice.