PAYMENT AND SHIPPING
Shipping costs and information:
As standard, the goods can only be shipped to the countries listed below. Depending on the size of your order, shipping will be by Post /DHL. The shipping costs incurred in each case can be found in the table below.
Worldwide shipping: We ship worldwide. The shipping costs incurred in each case can be found in the table below.
I. Shipping within Germany:
We do not charge any shipping costs for shipping within Germany.
II. Shipping outside of Germany:
We deliver to the following countries:
European Union countries:
The shipping costs "DHL PREMIUM" are a flat rate of 14.90 euros per order.
The DHL Paket International with Service Premium is preferred and always transported by the fastest route. Your parcel will always take the next possible flight or truck to the destination and will also be given priority in the destination country.
Outside the European Union:
ZONE 1: Schwitzerland, Norway, Serbia, UK
The shipping costs "POST STANDARD "are a flat rate of 17.90 euros per order.
The shipping costs "DHL " are a flat rate of 29 euros per order.
ZONE 2: Rest of the World
The shipping costs "POST STANDARD "are a flat rate of 17.90 euros per order.
The shipping costs "DHL PREMIUM" are a flat rate of 69 euros per order.
The DHL Paket International with Service Premium is preferred and always transported by the fastest route. Your parcel will always take the next possible flight or truck to the destination and will also be given priority in the destination country.
In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases for which we are not responsible and which you must bear. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find more information, for example, at https://ec.europa.eu/taxation_customs/home_de and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http: // xtares.admin.ch/tares/login/loginFormFiller.do.
Delivery times:
Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 days, in the case of deliveries abroad within 5-30 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction). Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Payment Information:
Accepted payment options:
For deliveries within/outside Germany we offer the following payment options, unless otherwise specified in the respective product description:
- Prepayment by bank transfer
- Payment by PayPal
- Payment by PayPal (credit card, direct debit, invoice if applicable)
- Payment via myPOS
If you have any questions, you can find our contact details in our legal notice.