Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for a contract to be concluded. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.
"Personal data" is all information that relates to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information.
Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing is based on Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.
Contact us on request. The contact details of the person responsible for data processing can be found in our imprint.
Unsolicited contact via email
If you initiate business contact with us via e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you have provided. The data processing serves to process and answer your contact request.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interests, preparation of offers) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons that arise from your particular situation, at any time to refer to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
Customer account orders
When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. Your customer account will then be deleted.
Collection, processing and transfer of personal data when placing orders
When ordering, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing is based on Art. 6 Para. 1 lit. b GDPR and is required for the performance of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
Shop information customer rating
For our website we use the rating tool “shopauskunft.de” from the dealers' association Management AG (Torgauer Straße 233 B, 04347 Leipzig; "Shopauskunft").
After placing your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, we will write to you by e-mail, whereby we use the technical system "Legal Assessment Request (RBA)". We process the data for your order (order number / invoice number, purchase value and shipping costs) and your email address.
Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent, provided that you have expressly consented to the transfer of your data and the receipt of the evaluation request.
You can revoke your consent at any time using the corresponding link in the e-mail or by sending us a message, without affecting the legality of the processing based on your consent until revocation.
Further information on data protection when using shop information can be found at:
Shop information widget
The shop information widget is integrated on our website. This serves the purpose of displaying the number and result of our ratings received so far via shop information and for advertising.
To display the widget, it is technically necessary to transmit usage data to the Shopauskunft server through your Internet browser and to save it in log data (so-called server log files) for 7 days. These stored data include the name and URL of the file accessed, date and time of access, the IP address of the requesting computer, website from which access is made (referrer URL), the browser used and, if applicable, the operating system of yours Computer and the name of your access provider.
Processing is based on Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in advertising our offers by displaying the customer reviews already received. This data is not stored together with other personal data.
Payment service provider
Use of the remarketing or "similar target group" function of Google Inc.
We use the remarketing or "similar target group" function of Google LLC on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
Your data may be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.
Data processing, in particular the setting of cookies, is based on Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest to target site visitors with interest-based advertising. You have the right for reasons arising from your particular situation at any time to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
You can find more information on Google remarketing and the associated data protection declaration at: https://www.google.com/privacy/ads/
Plug-ins and other
Use of YouTube
We use the function to embed YouTube videos from Google Ireland Limited on our website (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a partner of Google LLC (1600 Amphitheater Parkway, Mountain View, CA) 94043, USA; “Google”) affiliate.
The function displays videos stored on YouTube in an iFrame on the website. The option "Extended data protection mode" is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video will information about it be transmitted to YouTube and stored there. Your data may be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.
Data processing is based on Art. 6 Para. 1 lit. f GDPR from the legitimate interest in the needs-based and targeted design of our website. You have the right for reasons arising from your particular situation at any time to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
You can find more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy in YouTube's data protection information at https://www.youtube.com/t/privacy.
Data subject rights and storage period
Duration of storage
After completion of the contract, the data will be stored for the duration of the warranty period, then taking legal, in particular tax and commercial, retention periods into account and then deleted after the deadline, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability.
In addition, you have the right to object to processing based on Article 6 (1) (f) GDPR and processing for the purpose of direct advertising, in accordance with Article 21 (1) GDPR.
Right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.
Right to object
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
If the personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we stop processing the data concerned for the purpose of direct advertising.
last update: 20.07.2020