Your password for the 24-hour "Online Support Center" was emailed to you after the purchase. There you have the opportunity to receive your operating instructions, quick start guide and other support. Take the opportunity and follow the link below:
TECHNICAL EMAIL SUPPORT FOR CUSTOMERS "ELECTRONIC-FUCHS":
Do you need help setting up or using your software? Then you are right here!
In order to process your request promptly and without delays, we ask you to complete the following form completely and with all technical information. In particular also the "exact displayed error message" of the software. Missing information leads to unwanted delays in processing your support request.
Click the button below to create your support request:
LICENSE EMAIL SUPPORT FOR "ELECTRONIC-FUCHS" CUSTOMERS:
Would you like to transfer your license or your device has crashed and you need a new license?
Then you have come to the right place - we will reimburse you for your license free of charge.
1. Install the version of your software you last used. You can find the links for the software download in our "Online Support Center".
2. Complete the license reimbursement form.
Click the button below to request your license refund:
TECHNICAL EMAIL SUPPORT FOR NON-CUSTOMERS:
We frequently receive technical inquiries from customers who did not purchase their products from Electronic-Fuchs.
These providers can offer their products at such low prices because they do not include installation or after-sales service, nor do they provide a personal point of contact. As an Electronic-Fuchs customer, you benefit from comprehensive after-sales service for all products. By the way, the support ticket can be credited towards future hardware or software purchases.
Click the button below to purchase your support ticket:
